Privacy policy

This Privacy Policy has been created to better inform people who are concerned about how their “personally identifiable information” (PII) is used online.

PII, as described in privacy laws in the US and the EU, as well as in the field of information security, refers to information that can be used on its own or together with other information to identify, contact or locate a person, or to identify an individual in a specific context.

Please read our Privacy Policy carefully to clearly understand how we collect, use, protect or otherwise process your personal data in accordance with our website.

How do we use your information?

We may use information when you browse our website or use certain features in the following ways:

  • To personalise your experience and provide content and offers that are most relevant to you.
  • To improve our website so we can serve you better.
  • To display personalised and non-personalised advertising.

We only display personalised advertising if you have accepted our advertising cookies.
If you do not accept them, only non-personalised adverts will be shown, which are managed through our advertising plugin WpAdvancedAds.

How does malwarehelp.co.uk protect your information?

Our website is regularly scanned for potential security issues and known vulnerabilities to make your visit as safe as possible.
The site is protected by our hosting provider, which also carries out regular malware and virus scans.

Your personal data is stored on secure networks and is only accessible to a limited number of people with special access rights who are required to keep the information confidential.
All sensitive information you provide is encrypted using SSL (Secure Socket Layer).

We implement various security measures when you enter, submit or access your data in order to protect your information.
All transactions are processed through a payment provider and are neither stored nor processed on our servers.

Despite these measures, no data transmission over the internet is completely secure. We make every effort to protect your data, but we cannot guarantee absolute security and disclaim any liability for privacy breaches caused by third parties.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your browser (if you allow it). They enable the site’s systems to recognise your browser and capture and remember certain information.

We use cookies to:

  • Store and process items in your shopping basket.
  • Understand and save your preferences for future visits.
  • Track advertising.
  • Collect aggregate data about site traffic and site interactions in order to improve our services.

We may also use trusted third-party services to analyse this data on our behalf.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies.
Further information: youronlinechoices.com.

If you disable cookies: Some features of the website may not function properly. In that case, adverts will only be shown in a non-personalised form.

Third-party disclosure

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties without prior notice, except to our hosting partners and service providers who assist us in operating the website or providing our services, provided that they agree to keep this information confidential.

We may also disclose information when required to comply with the law, enforce our site policies, or protect our rights, property or safety.

Non-personally identifiable visitor information may be used for marketing or advertising purposes.

Third-party links

From time to time, we may offer third-party products or services on our website.
These third-party websites have separate and independent privacy policies, and we therefore have no responsibility or liability for their content or activities.

Examples:

Google Advertising

We use Google AdSense to display advertising on desktop, tablet, mobile devices and AMP pages.
Google, as a third-party vendor, uses cookies (including the DART cookie) to serve ads based on your visits to our website and other websites.

You can opt out of the use of the DART cookie by visiting the Google Ads Privacy Policy.

We have implemented: DoubleClick platform integration.

Together with Google and other third-party vendors, we use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) to analyse interactions with advertisements.

Google Advertising Principles

Compliance with laws

CalOPPA (California Online Privacy Protection Act)

We comply with the California Online Privacy Protection Act (CalOPPA). Users can visit our website anonymously.
Our Privacy Policy is accessible from our homepage and includes the word “Privacy”.

Do Not Track (DNT)

We do not currently respond to DNT signals, as no specific functionality has been implemented for this.

Behavioural tracking

We allow behavioural tracking by third parties.

COPPA (Children’s Online Privacy Protection Act)

We do not collect personal information from children under the age of 13 and do not specifically market to this age group.

Contact

If you have any questions about this Privacy Policy or any general enquiries, you can contact us by email.

Scroll to Top